Privacy Policy

Privacy Policy

Introduction

Welcome to https://find-functional-medicine-in-bloomington-bedford.fullyfitlife.com (hereafter referred to as “FFL”, “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of your data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of FFL’s online presence, including but not limited to:

  1. Our primary website at https://find-functional-medicine-in-bloomington-bedford.fullyfitlife.com.
  2. All associated mobile applications and software services.
  3. Any other services or products offered through our platform.
  4. Links to external third-party platforms, applications, or sites are not covered by this policy, and each has its own privacy practices that apply when you use them.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you sign up to use our applications or services, we collect and process your personal data to manage your account and deliver the requested services.

  2. Website visitors: When you visit our websites, we may gather information about your browsing behavior to improve our services and tailor content to your preferences.

  3. Communications: We may reach out to you via email, phone, or text messages/SMS for various purposes, including newsletters, product updates, marketing campaigns, or transactional communications.

Personal Data Collection

We collect several types of personal information to enhance your experience and provide our services effectively:

  1. Account Information: This includes your name, user ID, and password used to access your account on our platforms.

  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and transaction histories, are securely stored for processing payments.

  3. Financial Information: We may collect data about your financial status or budget if you choose to share it during the registration process or when purchasing services/products.

  4. Purchase Information: Details of products or services you have purchased from us, including order numbers and transaction dates.

  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, or mobile phone numbers for delivering targeted content and improving our applications’ performance.

  6. Location Data: With your consent, we may access your location data to provide personalized local services or content.

  7. Feedback: Any comments, reviews, or ratings you submit to us, which help improve our products and services.

  8. Social Media Information: If you choose to connect your social media accounts with our platform, we may collect information from those accounts, such as your public profile details.

  9. Product Information: Data about the products you view, search for, or purchase on our website, including product preferences and interaction history.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party partners who assist in providing our services.

Cookies and Similar Technologies

FFL uses cookies and similar technologies to enhance your online experience:

  1. Strictly Necessary Cookies: These are essential for website functionality, ensuring secure access, and maintaining user sessions.

  2. Preference Cookies: Customizing your settings, language preferences, and ad choices based on your interests.

  3. Analytics Cookies: Tracking your browsing behavior across our websites to understand usage patterns and improve content delivery.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We adhere to data retention policies that comply with applicable laws and regulations. Personal Data is retained for as long as necessary to fulfill the purposes collected, after which it is securely deleted or anonymized. This includes:

  1. Financial records and transaction histories, which are typically kept for tax and accounting requirements.

  2. User accounts, which remain active until explicitly closed by the user or in accordance with our terms of service.

  3. All other personal data collected for specific purposes, such as customer support or marketing, is retained only for the duration needed to fulfill those purposes.

Data Security

FFL employs robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption of sensitive data during transmission and storage.

  2. Implementation of access controls and restrictions to limit data access to authorized personnel only.

  3. Regular security audits and updates to ensure the highest level of data protection.

Children’s Privacy

FFL does not knowingly collect personal information from individuals under 18 years old. Our services are designed for a general audience, and we encourage parents or guardians to accompany their children while using our online platforms.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.

  2. Rectification: The right to rectify inaccurate or incomplete personal information.

  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.

  4. Restriction: Limiting our processing of your personal data for specific purposes.

  5. Data Portability: Obtaining a copy of your personal data in a structured, commonly used format.

  6. Objection: Objecting to the processing of your personal data for marketing or other purposes.

  7. Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights, please contact our Data Privacy Team at privacy@find-functional-medicine-in-bloomington-bedford.fullyfitlife.com. We will respond to your request as quickly as possible and within the time frame required by law.

Changes to Policy

FFL reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, comments, requests for access to your data, or complaints regarding privacy, please contact us:

  • Email: privacy@find-functional-medicine-in-bloomington-bedford.fullyfitlife.com
  • Postal Mail: Data Privacy Team, FFL, [Address]

We value your trust in our commitment to protecting your privacy and look forward to serving you better.